Zack Wilson

Experience

Partner & Product Design Lead

Empatic | Innsbruck - 2021-Current

  • Lead product design across all client projects, ensuring high-quality delivery from research through to final strategy and design.
  • Shape company strategy and direction, from service development and client selection, to business positioning and long-term vision.
  • Creating user-centered solutions with diverse clients across mobility, industrial manufacturing, education, health and more.
  • Conducting research to understand user and company needs to guide business and design strategy.
  • Facilitating workshops in a variety of design thinking and user-centered design methodologies.
  • Full lifecycle design of digital products, from user and stakeholder requirement gathering, to information architecture design, to wireframes, to pixel perfect UIs.

Co-Founder/Product Designer

Ameliate | Netherlands - 2019-Current

  • Developing e-healthcare tools for mental healthcare practitioners and individuals.
  • Mockups, wireframes, and initial testing of iOS app.
  • Developing business plan, communicating the vision to investors, and potential users.

Interaction Researcher

Ex)situ Lab at INRIA Paris | Paris, FR - 2020

  • Led and collaborated on human-centered design projects exploring and supporting creative processes.
  • Prototyping and usability testing of embodied productivity and creativity tools for creative professionals.
  • User-research with creative professionals in France, U.S. and Canada more >

Graphics/Media Production Assistant

Visual Art Department (UBC) | Vancouver, BC - 2016-18

  • Led a user-centered redesign of the safety and training information architecture, coupled with an overhaul of their website into a new digital safety and training information hub.
  • Introduced and evangelized user-centered methodolgies, working between students, professors, technicians, and administrators.
  • Created graphic design and typography for their website, promotional materials, and special event posters, plus developed design guidelines and templates for print and digital media more >

Undergraduate Researcher

Samsung + eDAPT Lab (UBC) | Vancouver, BC - 2017-18

  • Lead researcher for a team prototyping, designing and user-testing a kiosk application to teach seniors to use smart phones.
  • Recruited seniors through local community centers and libraries, and conducted two rounds of usability testing.
  • Presented work at the B.C. Tech Summit ‘18, ASSETS ’18, and to Samsung R&D, Vancouver more >

Resident Artist

Melt Collective | Vancouver, BC - 2017-18

  • Researched and prototyped creative uses for recycled plastics.
  • Organized presentations on artwork and sustainability for the community, and lab visitors.
  • Developed a technique to mold plastic from waste plastic bags, and built a proof-of-concept archway using plastic bags gathered from the city more >

Design Contractor

Ck-12 Foundation | Palo Alto, CA - 2011-16

  • User-center web and mobile app design mockups, wireframes and interactive prototyping, with presentations to the executive team.
  • Conceptualized and designed a new “Study Guides” feature.
  • Refined and tested content tools, liaised between development team and science teachers more >

UI/UX Designer & Lead Illustrator

4Band | Mountain View, CA - 2013-14

  • Designed the company logo, and developed design boards for company-wide look-and-feel.
  • Pixel-perfect icons and graphics for the music editing software.
  • Collaborated with one other designer to define UX guidelines and the overall user experience of this collaborative music editing software.

Skills

  • Illustrator
  • Photoshop
  • InDesign
  • Sketch
  • Figma
  • Marvel
  • AfterEffects
  • ProTools
  • FinalCut Pro
  • Keynote
  • User Research
  • User Testing
  • Interaction Design
  • Visual Design
  • Storytelling
  • Scenario Design
  • Prototyping
  • Storyboarding
  • Video Editing
  • Java
  • C/C++/C#
  • Javascript
  • Python
  • HTML/CSS
  • iOS/Android
  • Arduino
  • SVN/Git
  • Unity3D
  • Business Strategy
  • Illustration
  • Marketing
  • 3D Printing
  • Laser Cutting
  • Agile/SCRUM

Education